Frequently Asked Questions
How to search products?
Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.
How are shipping costs calculated?
Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.
How Long Does Delivery Take?
Usually 2-3 weeks. Due to high demand of some of our most popular products, please allow 2-6weeks for delivery.
If your order hasn’t arrived in the estimated delivery times, please contact our support team
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).
Will My Order Come In One Package?
Since we have a few warehouses, we don’t have all our products in one place, so when you order multiple items at a time, each item will be shipped separately. So you’ll probably receive one item before the next.
How Much Does Shipping Cost?
Every order over $60$ is free shipping. Our shipping cost is normally $3.95 per product. It may change for the product. Everything will be clear at the checkout.
Are There Customs, Taxes, Duties, And/or Tarrifs?
We are not responsible for customs, taxes, duties and tariffs. Unfortunately we have no control over that, it all deals with laws and regulations in your respective country. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Boss Savings is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.
What Is The Refund Policy?